Terms & Conditions

1. Introduction

Welcome to Double Trouble Studio.

These Terms & Conditions ("Terms", "Terms and Conditions") govern your access to and use of the Double Trouble Studio website at https://www.dtsworld.in (the "Website") and the services provided by Double Trouble Studio Private Limited ("Double Trouble Studio", "DTS", "we", "us", or "our").

Double Trouble Studio is a Mumbai-based creative and digital agency providing branding, digital marketing, search engine optimisation, public relations, website development, event and wedding management, guest management, celebrity and talent management, AI video production, VFX, professional video editing and related creative services.

By accessing or using the Website, submitting an enquiry, requesting a proposal, accepting a quotation, or engaging Double Trouble Studio for any Service, you agree to these Terms.

If you do not agree with these Terms, please do not use the Website or engage our Services.

These Terms apply together with any proposal, quotation, statement of work, purchase order, service agreement, invoice or other written commercial document applicable to a specific project.

2. Company Information

3. Definitions

"Website" means https://www.dtsworld.in and related pages, subdomains and digital properties operated by Double Trouble Studio.

"Services" means the creative, marketing, technology, media, event, talent and other professional services provided by Double Trouble Studio.

"Client" means any individual, business, company, organisation or other entity engaging Double Trouble Studio.

"Deliverables" means the final work products agreed under a project scope.

"Client Materials" means information, content, data, photographs, videos, logos, trademarks, documents, access credentials and other materials supplied by the Client.

"Third-Party Services" means platforms, software, vendors, advertising networks, hosting providers, media organisations, talent agencies, event vendors, AI tools and other external services used in connection with a project.

4. Website Use

You may use the Website for legitimate purposes, including:

• Learning about Double Trouble Studio
• Reviewing our Services
• Reviewing our portfolio and case studies
• Reading our articles and resources
• Contacting us
• Requesting information or a proposal

You must not:

• Use the Website for unlawful purposes
• Attempt unauthorised access
• Introduce malware, viruses or harmful code
• Interfere with Website security or functionality
• Scrape or reproduce Website content without permission
• Copy proprietary materials for commercial use
• Misrepresent your relationship with DTS
• Distribute spam, fraudulent or unlawful content
• Reverse engineer Website functionality

5. Our Services

Branding & Creative Strategy

• Brand strategy
• Brand positioning
• Visual identity
• Creative direction
• Graphic design
• Content strategy
• Campaign concepts

Digital Marketing

• Digital marketing strategy
• Social media marketing
• Performance marketing
• Paid advertising
• Content marketing
• Conversion optimisation

SEO

• Search engine optimisation
• Technical SEO
• On-page SEO
• Local SEO
• Content strategy
• Keyword research
• SEO consulting
• Search performance optimisation

Public Relations

• PR strategy
• Media outreach
• Press releases
• Digital PR
• Influencer outreach
• Media relations
• Brand communications

Website Development

• Website design
• Website development
• Next.js development
• Landing pages
• Technical implementation
• SEO implementation
• Conversion optimisation
• Website maintenance where separately agreed

AI Video & Creative Production

• AI video production
• AI-generated advertising creatives
• AI-assisted video production
• Product videos
• Brand films
• Motion graphics
• VFX
• Video editing
• Social-media video content
• Advertising creatives

Events & Weddings

• Event planning
• Wedding management
• Event production
• Guest experience
• Event coordination
• Event creative direction

Guest Management

• RSVP management
• Guest registration
• VIP handling
• Guest coordination
• Check-in management
• On-ground guest experience

Celebrity & Talent Management

• Celebrity coordination
• Influencer collaborations
• Talent sourcing
• Talent coordination
• Campaign collaborations
• Event appearances

The exact Services and Deliverables provided to a Client will be determined by the applicable proposal, quotation, statement of work, agreement or other written confirmation.

6. Enquiries Do Not Create a Contract

Submitting an enquiry through the Website, email, WhatsApp, telephone or another communication channel does not automatically create a contractual relationship.

We may provide:

• Proposal
• Quotation
• Scope of Work
• Statement of Work
• Timeline
• Payment schedule
• Service agreement

A project becomes confirmed only after applicable commercial terms and requirements have been accepted by the parties.

7. Project Scope

Every Client project is governed by the agreed scope.

The scope may specify:

• Services
• Deliverables
• Number of deliverables
• Project milestones
• Timeline
• Revision limits
• Client responsibilities
• Fees and taxes
• Third-party costs
• Payment schedule
• Intellectual-property terms
• Usage rights
• Approval requirements

Requests outside the agreed scope may be treated as additional work and may incur additional charges.

8. Client Responsibilities

The Client agrees to provide accurate and timely information required for the Services.

• Brand guidelines
• Logos
• Images and videos
• Product and marketing information
• Website access
• Social-media access
• Advertising-platform access
• Domain and hosting access
• Event information
• Guest information
• Talent requirements
• Legal and regulatory approvals

The Client represents that it has the necessary rights, permissions and authority to provide such information and materials.

9. Client Approvals

The Client is responsible for reviewing and approving applicable Deliverables.

• Designs
• Advertisements
• Videos
• Website content and functionality
• Social-media content
• PR materials
• Event information
• Guest information
• Campaign materials

Approval may be provided through email, WhatsApp, project-management software or another agreed channel.

Once a Deliverable has been approved, subsequent changes may be treated as additional work.

10. Timelines

We will make reasonable efforts to meet agreed timelines.

Timelines may change due to:

• Delayed Client feedback
• Delayed approvals
• Missing information
• Changes in scope
• Third-party platform delays
• Advertising-platform review
• Talent availability
• Vendor availability
• Venue restrictions
• Technical issues
• Government restrictions
• Events outside reasonable control

11. Fees and Payments

Service fees will be communicated through the applicable proposal, quotation, agreement, invoice or written commercial document.

Unless otherwise agreed:

• Applicable taxes may be charged separately.
• Third-party costs may be charged separately.
• Advertising spend is separate from agency fees.
• Production costs may be charged separately.
• Travel and accommodation may be charged separately.
• Talent and celebrity fees may be charged separately.
• Venue and event-vendor costs may be charged separately.
• Software, hosting and platform costs may be charged separately.
• Additional work may incur additional fees.

Where advance payment is required, work may begin only after the required payment has been received.

12. Payment Delays

If a Client fails to make payment when due, Double Trouble Studio may, subject to the applicable agreement:

• Pause Services
• Delay Deliverables
• Suspend advertising or campaign activity
• Suspend website development
• Withhold final Deliverables
• Restrict access to project files
• Recover reasonable delay-related costs

13. Taxes

Applicable taxes, including GST where applicable, will be charged in accordance with applicable law.

14. Digital Marketing Disclaimer

Digital marketing performance depends on numerous factors outside our control, including market conditions, competition, audience behaviour, budgets, creative quality, website conversion rates, seasonality and platform algorithms.

Unless expressly guaranteed in writing, we do not guarantee:

• Specific lead volumes
• Specific sales
• Specific revenue
• Specific ROAS
• Specific advertising performance
• Specific social-media reach
• Specific follower growth
• Specific conversion rates

15. SEO Disclaimer

SEO performance depends on search-engine algorithms, competition, website authority, technical factors, content quality and other variables.

We do not guarantee:

• A specific Google ranking
• A specific search position
• A specific traffic level
• A specific number of leads
• A specific ranking timeframe
• Permanent search-engine rankings

16. Public Relations Disclaimer

PR and media coverage involve independent third parties. Editorial decisions remain with the relevant publisher, journalist or media organisation.

Unless expressly guaranteed, we do not guarantee:

• Publication by a particular media organisation
• Editorial approval
• Positive coverage
• Specific publication dates
• Specific media reach
• Specific number of articles
• Specific editorial outcome

17. Advertising Platforms

Advertising campaigns may use Google Ads, Meta Ads, Instagram, Facebook, LinkedIn, YouTube and other platforms.

Third-party platforms may independently change algorithms, policies, review requirements, pricing, targeting options, features, availability and account restrictions.

Double Trouble Studio is not responsible for independent decisions made by third-party advertising platforms.

18. Website Development

Website-development projects will be governed by the agreed scope and may include:

• UI/UX design
• Front-end development
• Back-end development
• CMS implementation
• Next.js development
• React development
• SEO implementation
• Analytics integration
• Third-party integrations
• Hosting and domain configuration
• Deployment

Third-party hosting, plugins, APIs, software and integrations remain subject to their respective terms and limitations.

19. Website Maintenance

Website development does not automatically include unlimited maintenance.

• Website updates
• Bug fixes
• Content updates
• Security updates
• SEO maintenance
• Hosting management
• Feature development
• Technical support

These services will be provided only where included in the applicable agreement or separately purchased.

20. AI Video, VFX and Creative Production

Double Trouble Studio may use AI-assisted and AI-generated tools as part of creative production.

• Concept development
• Script ideation
• Visual development
• Image generation
• Video generation
• Voice generation
• Motion graphics
• VFX
• Editing
• Product visualisation
• Creative experimentation

AI-generated output may require human review, editing and refinement. AI systems may produce inaccurate, inconsistent or unexpected results.

21. AI Tools and Third-Party Technology

Where third-party AI tools are used, their own terms, licences, policies and technical limitations may apply.

Clients must inform us of restrictions concerning confidential information, personal data, intellectual property, brand assets and regulatory requirements.

22. Events and Weddings

• The Client must provide accurate event information.
• The Client is responsible for required permissions.
• Venue rules may apply.
• Third-party vendors may be required.
• Guest numbers may affect scope and pricing.
• Changes may affect fees and timelines.

We are not responsible for circumstances caused by guests, venues, vendors, performers or other third parties outside our reasonable control.

23. Guest Management

• Guest information must be accurate and lawfully provided.
• The Client is responsible for appropriate authority to provide guest information.
• Guest-list changes may affect timelines and costs.
• Guest behaviour remains outside our control.
• Venue and security requirements may affect procedures.

24. Celebrity and Talent Management

Talent engagements are subject to:

• Talent availability
• Commercial terms
• Agency approval
• Scheduling
• Travel requirements
• Contractual conditions
• Brand suitability
• Event requirements

An enquiry does not guarantee talent availability. A booking is confirmed only after applicable commercial and contractual requirements are completed.

25. Third-Party Vendors and Services

Certain projects require third-party vendors or service providers, including venues, production companies, photographers, videographers, caterers, décor vendors, AV providers, security teams, talent agencies, media organisations, hosting providers, software providers, AI platforms and advertising platforms.

Where a third party is independently responsible for a service, Double Trouble Studio cannot guarantee that third party's performance.

26. Intellectual Property — Double Trouble Studio

Unless otherwise agreed in writing, Double Trouble Studio retains ownership of its pre-existing and proprietary materials, including:

• Strategies
• Methodologies
• Frameworks
• Templates
• Processes
• Internal tools
• Internal systems
• Concepts
• Unused concepts
• Drafts
• Source files
• Working files

Client rights in final Deliverables will be determined by the applicable project agreement.

27. Client Materials

The Client retains ownership of materials supplied to Double Trouble Studio, including logos, brand assets, photographs, videos, text, trademarks and documents.

The Client grants Double Trouble Studio the necessary permission to use these materials solely for delivering the agreed Services.

28. Third-Party Assets

Projects may contain third-party assets such as stock images, fonts, music, video footage, software, plugins, templates and AI-generated assets.

Such materials may be subject to separate licences or usage restrictions.

29. Portfolio and Promotional Use

Unless otherwise agreed in writing, Double Trouble Studio may display completed work for portfolio purposes, website content, social media, case studies, presentations, awards submissions and business development.

We will respect confidentiality obligations and written restrictions agreed with the Client.

30. Confidentiality

Each party may receive confidential information belonging to the other party. Both parties agree to use reasonable care to protect confidential information.

Disclosure may occur where authorised, required by law, necessary for authorised project vendors or professional advisers, or where the information has become public without breach.

31. Cancellation and Termination

Project cancellation and termination will generally be governed by the applicable proposal, agreement, statement of work or written commercial terms.

Where no specific cancellation terms exist, the Client remains responsible for completed work, approved Deliverables, non-refundable third-party commitments, booked talent, production costs, event/vendor commitments, travel expenses and other approved costs already incurred.

We may suspend or terminate Services where the Client:

• Fails to make required payments
• Provides unlawful instructions
• Repeatedly delays approvals
• Breaches the applicable agreement
• Engages in abusive or threatening conduct
• Requests unlawful work
• Creates unreasonable risk

32. Refunds

Refund eligibility depends on the nature of the Service, work completed, applicable agreement, third-party commitments, cancellation timing and applicable law.

Fees for completed work, non-refundable third-party services, booked talent, media commitments, production costs, event vendors, travel or other committed expenses may not be refundable.

33. No Guaranteed Results

Unless expressly agreed in writing, Double Trouble Studio does not guarantee specific commercial results.

• Revenue
• Sales
• Leads
• SEO rankings
• Website traffic
• Advertising ROAS
• Media coverage
• Social-media reach
• Follower growth
• Event attendance
• Celebrity availability
• Campaign performance

34. Website Content

Website content may include general information, marketing insights, opinions, industry observations, examples, case studies and educational resources.

Website content is provided for general informational purposes and does not constitute legal, financial, tax, medical, investment or other regulated professional advice.

35. Intellectual Property of the Website

Unless otherwise stated, the Website and its content are owned by or licensed to Double Trouble Studio.

This may include text, graphics, logos, branding, images, videos, animations, layouts, articles, Website code and proprietary materials.

You may not reproduce, distribute, modify, sell or commercially exploit our Website content without prior written permission.

36. Third-Party Links

The Website may contain links to third-party websites. These links are provided for convenience or reference.

Double Trouble Studio does not control and is not responsible for third-party content, accuracy, availability, security, privacy practices or terms.

37. Privacy

The processing of personal data through the Website and our Services is governed by our Privacy Policy.

The Privacy Policy explains personal-data collection, use, cookies, analytics, advertising technologies, data sharing, retention, security, privacy rights and grievance procedures.

38. Security

We use reasonable technical and organisational measures to protect our Website and business systems. However, no online system can be guaranteed to be completely secure.

You are responsible for maintaining the security of any account credentials or access information provided to you.

39. Force Majeure

Double Trouble Studio will not be responsible for delay or failure to perform caused by circumstances beyond our reasonable control.

• Natural disasters
• Fire
• Flood
• Epidemics or pandemics
• Government restrictions
• War
• Civil unrest
• Strikes
• Internet outages
• Infrastructure failures
• Cyber incidents
• Platform outages
• Power failures
• Transportation disruption
• Venue closure
• Talent emergencies
• Third-party failures

40. Limitation of Liability

To the maximum extent permitted by applicable law, Double Trouble Studio will not be liable for indirect, incidental, special, consequential or unforeseeable losses arising from the Website or Services.

• Loss of profits
• Loss of revenue
• Loss of business opportunities
• Loss of goodwill
• Business interruption
• Loss of anticipated savings
• Third-party platform failures
• Search-engine algorithm changes
• Advertising-platform decisions
• Social-media platform changes

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

41. Indemnification

To the extent permitted by applicable law, the Client agrees to indemnify Double Trouble Studio, its directors, employees, contractors and authorised representatives against third-party claims arising from:

• Client-supplied materials that infringe third-party rights
• Unlawful Client instructions
• Unauthorised third-party content
• False or misleading information
• Client's breach of applicable law
• Client's breach of the applicable agreement

42. No Waiver

A failure or delay by Double Trouble Studio to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.

43. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to remain effective to the maximum extent permitted by law.

44. Entire Agreement

For general Website use, these Terms and our Privacy Policy govern your use of the Website.

For paid Services, the applicable proposal, quotation, statement of work, purchase order, service agreement, invoice and other written project terms may form the contractual agreement.

Where a project-specific written agreement conflicts with these Website Terms, the project-specific agreement will prevail for that project to the extent of the conflict.

45. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, technology, legal requirements or Website functionality.

The latest version will be published on the Website with an updated "Last Updated" date.

Your continued use of the Website after updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

46. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to mandatory rights and remedies available under applicable law, disputes arising from use of the Website or Services shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.

For individual projects, the parties may agree to separate dispute-resolution or arbitration provisions in the applicable written agreement.

47. Contact Us